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Shipping Policy

1. Processing Time: Orders for ready-to-wear garments are processed and shipped within 2-3 business days.

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2. Shipping Time:

Domestic Shipping: 3-7 business days.

International Shipping: 7-15 business days, depending on your location.

 

3. Shipping Costs: Shipping costs will be calculated at checkout based on your delivery address.

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4. Customs and Duties: For international orders, customs duties may apply. These are the responsibility of the customer.

Return Policy

1. Eligibility: We accept returns or exchanges for unworn, unwashed, and undamaged ready-to-wear items within 14 days of delivery.

 

 

2. Return Process: Email us at xoxoclothingcompany@gmail.com with your order number and reason for the return.

 

We will provide instructions for returning your item. Return shipping costs are the responsibility of the customer.

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3. Refunds: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The original shipping cost is non-refundable.

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4. Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 48 hours of receiving your order. We will offer a replacement or refund.

 

 

 

We value your support and are committed to providing quality ready-to-wear garments in a sustainable manner.

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